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How we can help you

We partner with and listen to our clients to provide clear, practical assistance and guidance.

At Mapien, we value our clients’ trust.

We know that time is often critical and when we partner with our clients, we make a commitment to ensuring we understand their needs, drivers and challenges – allowing us to deliver high quality, efficient and cost-effective immigration services.

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Immigration Services

Business & Employers

We provide a full suite of services and help simplify the sponsorship process for private and public sector employers needing to sponsor skilled individuals to work in Australia, as well as the visa application process for highly skilled workers.

Employment Visas

Our services cover the full suite of employment visas available under the temporary and permanent migration frameworks, including: Temporary Work (Short Stay Specialist) visa – Subclass 400 Allows skilled individuals to complete a period of highly specialised, non-ongoing work in Australia (usually up to three months in duration, or up to six in certain prescribed circumstances).

Individuals

Australia’s migration program offers a range of options for individuals, and temporary or permanent residence may be granted under a number of pathways.

Advocacy & Appeals

With experience spanning a combined period of more than 40 years, our team has provided services to clients under multiple Governments and Immigration Ministers, in turn providing a practical and in-depth understanding of migration legislation and policy.

Citizenship & RRVs

Australian Citizenship is governed by a separate Commonwealth Government Act and while these applications can be relatively straightforward, there are continued measures to tighten the eligibility requirements for individuals who wish to transition from permanent residence to citizenship.

Complex Cases

Australia’s migration framework is increasingly complex and there are a myriad of reasons why an application may be refused or cancelled.

Key Team Members

Sarah Pettit

Chief Migration Agent | MARN 0641314

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Samantha Norman

Head of Migration – East Coast | MARN 0530716

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Annalisa Symons

Specialist Group Lead - Migration Melbourne | MARN 1277734

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Lesley Ooi

Specialist Group Lead - Migration Perth | MARN 0956230

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Bev Baldwin

Principal Consultant - Migration | MARN 1795066

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Dee Le

Principal Consultant | MARN 1568809

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Holly Melvin

Senior Consultant - Migration | MARN 0636360

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Rebecca Dong

Consultant - Migration | MARN 1804828

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Ai Lin Teoh

Senior Migration Coordinator

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Megan Wheeler

Senior Migration Coordinator

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Amelia Sutanto

Migration Coordinator

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Emily Skewis

Migration Coordinator

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Janet De Mesa Magno

Migration Coordinator

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Immigration Matters

October 22, 2024

sarah-pettit

Immigration Alert - Skills in Demand Updates

Our latest immigration alert provides updates on the new Skills in Demand (SID) visa, which will replace the Subclass 482 Temporary Skill Shortage (TSS) visa. We also provide a quick recap on the July 1 changes and a reminder of changes still to come in 2024 in the immigration space.

July 30, 2024

Strengthened migrant worker protection and compliance with workplace and migration laws

As part of its commitment to strengthening worker protections, the Australian Government has recently introduced new laws to give temporary visa holders confidence to report exploitation early and resolve their workplace issues. This update will provide employers and individuals with an overview of these changes.

June 26, 2024

sarah-pettit

Visa Update: What You Need to Know Before July 1st, 2024

As we enter into the last week of June, our Immigration Team are providing a reminder of the changes taking effect from the 1st July 2024 specific to the employer sponsored visa categories - Subclass 482, 494 and 186 visa. With a year of change ahead, it is important you are prepared for the changes.

Subscribe to our Immigration Matters newsletter to keep up to date.

10,000

Applications approved since July 2019

Years of combined immigration knowledge and team experience

Australia’s migration landscape and government legislation is ever changing and subject to increasing complexity. We can help you navigate these challenges, allowing you to stay focused on what you do best.

Corporate Migration is one of our core areas of expertise and we help our clients by providing strategic migration advice and planning, to help them achieve their goals. We achieve this by truly partnering with our clients to understand their needs – whether project driven or part of a strategic growth plan – ensuring we can deliver cost effective, proactive immigration services. Our experience ranges from assisting unique start-ups with a single application to managing high volume mobility projects where fast outcomes are essential to on time project delivery. We manage the entire application process for sponsored employees, from initiation to approval and ongoing compliance.

Our team has a broad range of technical expertise and practical experience which also extends to general skilled migration for individuals, family stream applications (partners, parents and children), Australian citizenship, Resident Return Visas, and the Business Innovation and Investor visa framework. We can assist with complex cases including health and character issues (including waivers), family sponsorship limitations and re-entry bans. This includes providing assistance with seeking merits review of a cancellation or refusal before the Administrative Appeals Tribunal.

We take our responsibilities seriously at Mapien Immigration and all migration assistance and advice is provided by lawfully Registered Migration Agents in accordance with the Migration Agents’ Code of Conduct. Our Registered Migration Agents are also all members of the Migration Institute of Australia, the premier representative body for the migration advice profession in Australia.

Client Stories

Mapien's Immigration team do an excellent job, very proactive, visas are always given ahead of time and they provide clear and detailed advices. The whole team are very professional, easy to work with, reliable and trusted.

C Pascual, HR Manager

Wartsila Australia

I always felt in good hands. I always had a feeling that someone was on my side all along the numerous various steps necessary to eventually get the Permanent Residence visa granted. Thank you Lesley.

Marcello Mariotti

GR Engineering Services Limited

Mapien have been a tremendous help with our business expanding in a specialized field. Mapien's migration expertise helped our business collate, lodge and have special class visas in the system and approved in record time. Their customer service is above and beyond expectations, and having experienced their Migration and HR/IR wealth of knowledge I am further convinced that Mapien will continue partnering with our business to deliver exceptional results!

D Ortiz, HR & Industrial Relations Manager

Bhagwan Marine

It has been over 14 years since I first dealt with Maree Elliot from Mapien. I initially approached Maree regarding a permanent residence visa and I certainly was not disappointed! Maree & the team gave excellent advice and were extremely helpful & professional in preparing and lodging multiple visa applications for my family. Fantastic result, very thorough with the various applications and complexities and she/they never miss a beat! I’ve returned to Maree because I know my personal, as well my company affairs will be looked after with absolute care & expertise. I wouldn’t trust anyone else with my requirements.

Rens Breur, General Manager

Sofitel Gold Coast Broadbeach

The COVID-19 pandemic made visa and travel issuance difficult for this Mapien client, who was immigrating with his family from South Africa to deliver services in the remote mining town of Mount Isa. Mapien was exceptional in traversing the situation and provided our client, his family and several of his colleagues visa and travel exemption during a period of imposed COVID-related travel restrictions.

Global Talent Initiative Visa

Immigrating from South Africa to Qld

Our Global Talent Independent (GTI) visa application with Maree from Mapien was exceptional. Highly efficient and incredible expedite, it was a very smooth process. Within weeks, she had collected our information and submitted our EOI - we got a response in less than a week! I highly recommend working with Maree and her team when thinking of applying to Distinguish Talent Visas.

Manuela Besomi

The University of Queensland

Eligibility Assessments

If you would like to find out more, including your eligibility for sponsorship or a visa under one of Australia’s migration programs, please provide relevant details via our questionnaire. Any information provided will be treated in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988.

Code of Conduct for Registered Migration Agents